🛡 1. PRIVACY POLICY

1. INTRODUCTION

AbhaMart (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application, website, or services (collectively, the “Platform”).
By using the Platform, you consent to the practices described here.

2. INFORMATION WE COLLECT

We collect the following categories of data:
(a) Personal Information
•    Name, contact number, email address
•    Delivery and billing addresses
•    Date of birth, gender (optional)
•    Business name, GSTIN, PAN (for vendors)
(b) Transactional Information
•    Order details, payments, invoices
•    Feedback, complaints, and communication records
(c) Device & Technical Data
•    IP address, browser type, device ID, app version, location (approx.)
(d) Cookies & Tracking
•    Cookies and similar tools are used to enhance your experience, remember preferences, and improve our services.

3. HOW WE USE YOUR INFORMATION

We use your data to:
1.    Create and manage user accounts
2.    Process orders, payments, and deliveries
3.    Provide customer support and notifications
4.    Prevent fraud and ensure security
5.    Improve app performance and recommendations
6.    Send marketing or promotional messages (only with your consent)

4. HOW WE SHARE YOUR INFORMATION

We may share limited data with:
•    Sellers/Vendors: to fulfill your orders
•    Delivery Partners: for logistics and tracking
•    Payment Gateways: for secure transactions
•    Analytics or Marketing Partners: to improve user experience
•    Legal Authorities: when required by law or court order
We do not sell or rent your personal data to any third party.

5. DATA STORAGE & SECURITY

•    Your data is stored on secure servers within India.
•    We use SSL encryption, firewalls, and access-control measures.
•    Only authorized employees or contractors can access your data.
•    Despite best efforts, no system is 100 % secure; you use the Platform at your own risk.

6. YOUR RIGHTS

You may:
•    Access or update your information
•    Withdraw consent to marketing messages
•    Request deletion of your account (except where retention is required by law)
Send such requests to support@abhamart.in.

7. DATA RETENTION

We retain your data only as long as needed for business, legal, or tax purposes.
Afterward, it is securely deleted or anonymized.

8. CHILDREN’S PRIVACY

AbhaMart is not intended for minors under 18.
We do not knowingly collect data from children.

9. UPDATES TO THIS POLICY

This policy may be updated periodically.
Changes will be posted on the Platform with the new effective date.

10. CONTACT

For privacy-related queries:
📩 Support@abhamart.in